claimPay

Health insurance. A bridge to care.

Healthcare credit
when cashless
isn’t available.

An upfront hospital bill shouldn’t leave you without a next step. claimPay helps eligible insured patients explore short-term financing while insurance reimbursement takes its course.

Start with a request. Our team reviews it.

Add your insurance and request hospital assistance in the app. An indicative amount is not approved credit. Financing is subject to verified eligible insurance receivables and lender approval.

Inside the claimPay app
claimPay dashboard with a sample indicative financing amount, Estimate only label, and self-reported insurance details
Illustrative app screen · sample data
₹4,00,000 is an example estimate, not an offer.
Built by
Thangvung Privilege Services Pvt. Ltd.
Current request journey
Manual review, with updates in the app
Have a question?
Contact claimPay

The gap we’re here to address

You have insurance.
The hospital needs payment.

When a cashless facility isn’t available, you may need to pay first and seek reimbursement later. claimPay gives eligible patients a starting point to explore healthcare financing linked to verified insurance receivables.

For you, an employee or a covered family member, eligibility depends on the policy and the individual case.

A real product. A clear starting point.

From your policy
to your next step.

These previews use the app’s existing screens.
Open any screen for a closer look.

01 / ADD YOUR POLICY

Bring your insurance details.

Upload your existing policy or enter coverage details manually. Use the app for documents, not WhatsApp.

02 / UNDERSTAND THE ESTIMATE

See where you’re starting.

The dashboard shows an indicative estimate based on declared coverage. It is not a verified limit or a credit approval.

03 / REQUEST ASSISTANCE

Tell us where you need help.

Submit the hospital, city and estimated bill. Requests are manually reviewed; follow case updates in My Requests.

Illustrative previews with sample data. Submitting a request does not guarantee financing, treatment approval or hospital payment. Automatic hospital QR payment is not currently available.

Continue in the app

Before you make a financial decision

Know the terms.
Know your obligations.

The app starts an assistance journey. Any financing offer is a separate decision, subject to insurance verification, eligible receivables and lender approval.

Ask about your case
01

Who is providing the financing?

Before accepting, confirm the lender’s identity, approved amount, interest, fees and repayment schedule in the financing documents.

02

How will the hospital be paid?

Confirm hospital acceptance, the intended payment recipient and the disbursement arrangements for your case. A submitted request is not a payment confirmation.

03

What if reimbursement is delayed?

Insurance and credit have separate terms. Do not assume a delayed, reduced or declined insurance claim removes repayment obligations. Ask how that situation is handled before accepting financing.

For hospitals, clinics & referral partners

A clearer path
for your patients.

Help eligible insured patients explore support when cashless treatment isn’t available. Discuss referrals, onboarding and case-specific payment arrangements with claimPay.

Connect the right people.
Set clear expectations.

  • A dedicated portal for existing partners
  • Support for eligible patient referrals
  • Manual case review before next steps

Hospital acceptance and financing availability must be confirmed for each case.

Care beyond the workplace

For your team.
And the people
they care about.

Employees · covered family members · individual review

For corporate employers

Complement your
healthcare benefits.

Explore a corporate pilot for employees facing upfront hospital bills outside the cashless journey. Talk to us about workforce onboarding, employee communication and covered family needs.

Participation does not guarantee credit. Each case remains subject to policy coverage, verified eligible receivables and lender approval.

Discuss employee support

About claimPay

Coverage is a start.
Access is the goal.

Founded by Thangvung Privilege Services Pvt. Ltd., claimPay focuses on the gap between having health insurance and having funds available when care is needed.

We’re building a clearer healthcare financing journey for patients, families, healthcare providers and corporate teams across India.

contact@claimpay.in

Questions before you begin

A little clarity
goes a long way.

Talk to claimPay
What can I do in the app today?

Add existing insurance, view an indicative financing estimate and submit a hospital assistance request for manual review. Submission does not guarantee financing or payment. Hospital QR payment is not currently available.

Who can request assistance?

Insured patients facing a hospital expense can start in the app. Policy coverage, identity, eligible insurance receivables and lender requirements must be checked for the individual case.

Is the dashboard amount approved credit?

No. It is an indicative estimate based on declared insurance coverage. It is not a verified credit limit or an offer to lend. Final eligibility and any financing are subject to verification and lender approval.

Can I use claimPay at every hospital?

Hospital acceptance and financing availability must be confirmed for your case. Do not rely on financing before receiving confirmation of the applicable arrangements.

What are the interest charges and fees?

They depend on the lender and the financing offer. Review the interest, all fees, repayment schedule and other terms before accepting. There is no promise of zero-fee financing.

What happens if my insurance claim is delayed or declined?

Your insurer assesses the claim under your policy. Any financing has separate repayment obligations. Ask the lender about delayed, reduced or declined reimbursements before accepting; do not assume the loan is automatically settled by an insurance claim.

Where should I send my documents?

Use the designated app upload flow. WhatsApp is for Contact Us. Do not send Aadhaar, PAN, policy documents or medical records over WhatsApp. Read our privacy information and contact us if you need clarification before uploading.

Take your next step

Start in the app.
Ask us if you need help.

+91 7085181987 · Contact Us only